Privacy Policy

At Click and Vape, we are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable South African laws.

1. Information We Collect

We may collect the following personal information when you use our website or place an order:

• Contact details: Name, email address, phone number

• Delivery information: Shipping address, billing address

• Payment information: Card details, payment confirmation (processed securely by our payment provider)

• Account information: Login credentials if you create an account

• Usage data: Website activity, preferences

2. How We Use Your Information

Your personal information is used for the following purposes:

• Processing and fulfilling your orders

• Communicating with you regarding your orders, promotions, and updates (only if you opted in)

• Improving our website, products, and services

• Complying with legal obligations

3. Sharing Your Information

We may share your information with:

• Service providers: Payment gateways, couriers, IT providers

• Legal authorities: If required by law or to protect our rights

• We do not sell your personal information to third parties.

4. Security of Your Information

• We take reasonable steps to protect your personal information from loss, theft, unauthorized access, disclosure, or alteration.

• All payment information is processed securely by our payment partners.

5. Your Rights

Under POPIA, you have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information, subject to legal or contractual obligations

• Withdraw consent for marketing communications at any time

To exercise your rights, please contact us at:

📧 Sales@clickandvape.co.za
📞 +27 41 001 3330

6. Policy Updates

• We may update this Privacy Policy from time to time.

• Any changes will be posted on this page with the revised effective date.

📄 Privacy Overview